Welcome to our website daadtimes.com, In This Article, are you looking for Jobs Description For a Service Clerk. A Service clerks are responsible for everyday administrative chores such as answering phones, logging transactions, organizing appointments, and reserving trips.
Most service clerks work in offices, although they may also work from transportable locations such as conference halls.
Becoming a service clerk requires a high school diploma or GED.
Employers may prefer to recruit individuals with college education.
Those interested in becoming service clerks can consider enrolling in a postsecondary degree such as office administration or hospitality management.
Job Brief:
We are searching for a Service Clerk to join our team. The ideal applicant will have exceptional customer service skills and the ability to work autonomously. If you are a driven individual looking for a challenging position, we want to hear from you!
Service Clerk Duties:
- Provide excellent customer service by accurately processing orders and inquiries, responding to questions, having a cheerful, helpful attitude, detecting and resolving customer concerns, cross-selling products and services, and collecting past-due bills.
Service Clerk Responsibilities:
- Attention to detail.
- Skilled in the use of office equipment, including ordinary office equipment
- Ability to keep and organize files
- Capable of standing for extended periods of time
- Understanding of fundamental accounting principles and procedures.
- Understanding of management and supervisory principles
- Ability to respond and handle consumer complaints.
Requirements And Skills:
- Responsible for answering phone calls and taking incoming calls, doing follow-ups, managing e-mails, and other administrative responsibilities.
- Answer questions about program information, eligibility, and benefits.
- Inquire about potential customers’ eligibility.
- Process all transactions accurately by entering information into computer databases.
- Maintain confidentiality of information.
- Responsible for greeting clients, processing payments, posting sales, and issuing refunds.
- Offer exceptional client service.
- Maintain cleanliness in all work spaces and equipment.
Our organization values diversity and inclusion in the workplace. We welcome applicants from all races, faiths, nationalities, genders, and ages.
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